You've Got Questions
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Where can I find parking information for the venue?
Parking is available at designated lots near the venue. Detailed information about parking locations, pricing, and accessibility can be found on the venue's website under the "Parking and Transportation" section.
Can I bring my own food and drinks into the venue?
Outside food and beverages are generally not permitted inside the venue. However, there are various dining options available on-site, offering a range of food and drink choices to suit different tastes and dietary needs.
What is the venue's policy on accessibility?
The venue is committed to providing an accessible experience for all guests. Ramps, elevators, and accessible seating areas are available. More detailed information about accessibility features can be found on our "Accessibility Information" page.
How can I purchase tickets for events at the venue?
Tickets for events at the Smokey River Entertainment District can be purchased online through our official ticketing platform or at our on-site box office during business hours. Links to purchase tickets for upcoming events can be found on the individual event pages on our website.
What should I do if I lost an item at the venue?
If you've lost an item during an event, please visit our Lost and Found office located near the main entrance. After the event, you can contact our Guest Services team via email or phone, as provided on our "Contact Us" page, and we'll do our best to assist you in locating your lost item.